Feedback first. Transparent. Rule-compliant.

Customer feedback software for local businesses

Collect structured feedback after each visit, respond with care, and—where you choose—link customers to your public Google Business Profile. You stay in control and responsible for following every platform’s rules.

Start freeCreate a feedback QR code
Feedback QR in minutesPrivate follow-up for concernsAI-assisted replies (eligible plans)

Built for shops, clinics, cafés, and teams that care about real customer sentiment

Online reputation is easy to misunderstand

Many people read Google Maps and other listings before they visit.

Star averages don’t always reflect day-to-day service—and silent happy guests can leave a lopsided picture.

How RankKar supports better feedback

  • Share a QR code or link so customers can tell you how things went
  • Optionally show a path to your public Google review link for guests who want to leave a review
  • Route concerns to you privately so you can fix issues directly
  • Use your dashboard to stay organised—AI-assisted replies where your plan allows and policies permit

Why businesses use RankKar

Structured customer feedback

Hear from customers in a consistent format after each visit or purchase.

Private follow-up for issues

Address problems through your own channels before they become public misunderstandings.

AI-assisted review replies

Draft professional responses faster where allowed by your plan and third-party rules.

WhatsApp & contact options

Let customers reach your team quickly when they need help.

Pricing

Simple plans for teams that want a serious feedback workflow—not shortcuts around platform policies

Basic

For small businesses just getting started

$3 / month

  • 1 business / 1 branch
  • Feedback QR (PNG download)
  • Configurable flow: concerns stay with you first
  • Hosted customer-facing page
  • Up to 100 QR scans / month
  • Email support
  • Ideal for testing your feedback workflow
Most popular

Growth

For teams that need scale and AI-assisted responses

$10 / month

  • Everything in Basic
  • Unlimited QR scans
  • AI-assisted public review replies (you review & post; follow platform rules)
  • View & manage private feedback threads
  • WhatsApp click-to-chat button
  • Custom branding (logo on customer page)
  • Priority support

Pro / Multi-Branch

For multiple branches or agencies

$27 / month

  • Everything in Growth
  • Multiple businesses / branches
  • Add team members / managers
  • Assign branches to staff
  • Centralized dashboard
  • Priority + faster support
  • Best for franchises & marketing agencies

Compare plans at a glance

FeatureBasicGrowthPro
QR code✅✅✅
Feedback filtering✅✅✅
AI replies❌✅✅
Unlimited scans❌✅✅
Multiple businesses❌❌✅

Included with all paid plans:

  • ✅ No credit card required to start
  • ✅ Setup in 30 seconds
  • ✅ Cancel anytime

Give customers a clear, honest way to reach you

Create your feedback flow in minutes. No engineering required.

Start free
No credit card requiredTakes about a minute